Trusted Heating & Air Company Serving Orange County
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Whole House Fan Installation - J Martin Indoor Air Quality was indeed quite responsive and professional. They installed a Whole... read moreWhole House Fan Installation - J Martin Indoor Air Quality was indeed quite responsive and professional. They installed a Whole House fan which we really love. It will help to keep us cool and our wallets from burning up due to the price of energy! We use this terrific fan many days of the year. The install was fast and painless and the price was very fair. Thank you J Martin. M. Rios read less Mary R. - Jesus is easy to deal with, professional and very knowledgeable. As far as Irvine and Kevin who installed and tested... read moreJesus is easy to deal with, professional and very knowledgeable. As far as Irvine and Kevin who installed and tested my ductless HVAC all I can say is appreciation to their very professional, clean after themselves and nice to talk too. Kevin and Irvin are very nice people. Thank you! My family and I are ready to enjoy a cold summer in the house. read less Edgar M.
- I couldn't be happier with my entire experience with JMartin. My daughter and her friend also used them and suggested... read moreI couldn't be happier with my entire experience with JMartin. My daughter and her friend also used them and suggested that I use them. What a great experience Chris and noises went above and beyond and helping clean my attic put in smoke alarms seal my cam lights and making sure everything was absolutely clean when they left as when they got here. I can't give them a high enough rating! read less Nancy J.
- Just had the full HVAC replaced today. They replaced the ducts in the attic as well. Our sales... read moreJust had the full HVAC replaced today. They replaced the ducts in the attic as well. Our sales rep (Alex) was very friendly and easy to work with. We received multiple quotes for central air and the pricing from J Martin was the most competitive overall. The install crew were great. Got to our house on time and knocked it out very quickly. Temps are going up (its 96 today) and they only had us down (no AC) for a really brief period. J Martin installed our whole house fan back in 2019 and I had the same positive experience. Very happy overall with customer service. I definitely would work with them again. read less Anthony R.
- They were great to work with.
We'd been putting it off for a long time thinking it was going to... read moreThey were great to work with.
We'd been putting it off for a long time thinking it was going to be a hassle and that it would be expensive. We were wrong. It was extremely affordable and my wife and I both work from home and we barely even knew they were there. They were in and out quickly with very little required of us and we love our Whole House Fan.
Gerry and Johnny were great on the install. Very professional and very clean. read less Dean G. - I was grateful for the excellent customer service that J Martin indoor provided for us. They were able to accommodate... read moreI was grateful for the excellent customer service that J Martin indoor provided for us. They were able to accommodate us even during the weekend and offered excellent financing and prices. Alex answered all our questions and Inspected our AC system outside and in the attic then explain to us the details of what needs to be done without pressure. Upon installation, Santiago and his crew of 2 other staff came as scheduled. He was Very detailed and thorough about what they will be doing and explained everything throughout the way. Santiago even took the time to teach us how to use our new thermostat. The crew laid out covers throughout the house and wore shoe covers to make sure that they didn't dirty anything which we were grateful for. Thank you so much for your great service! read less Bern G.
- Called them at 7am after my AC failed overnight. I real human being answered from the actual company, not... read moreCalled them at 7am after my AC failed overnight. I real human being answered from the actual company, not a call center.
Scheduled appointment window from 12 noon to 2pm, called me at 11:40 to tell me they were in the neighborhood and could they come early. Most of the time technicians show up a couple of hours after the window.
The fan blades on my blower motor had failed ( I had known that prior to arrival due to my experience). L
Caleb located replacement part in Irvine and picked it up and replaced the fan blade assembly.
Caleb also performed a full system maintenance including vacuuming interior blower assembly and coils. Did a full maintenance on Condenser including voltage and amperage checks. Pressure checks and did a complete cleaning of the condenser unit.
Overall I am very happy. I am very mechanical and technically capable with performing my own repairs. While I could have ordered the part myself and saved money it was time to have maintenance done on my system.
I would absolutely recommend J Martin and Caleb D. Will definitely use them as my go to for future maintenance and repairs read less Marshall B. - Great job by Edgar, Joel, and Anderson for the big job on my new furnace and A/C! Caleb did an... read moreGreat job by Edgar, Joel, and Anderson for the big job on my new furnace and A/C! Caleb did an excellent.job explaining my options and scheduling the work. I needed quite a bit of duct work too. I also purchased a house fan and I look forward to the savings this summer! Highly recommend J Martin! They were so respectful and professional. read less Liz June M.
- Jared was very responsive and informative of the air duct cleaning process when I initially called for a quote. When... read moreJared was very responsive and informative of the air duct cleaning process when I initially called for a quote. When they came to clean my air ducts, they were very thorough in their inspection and showed me photos of the condition of my ducts. They were knowledgeable of the process and very considerate around the house especially as I had two newborns. I ended up scheduling them to also replace insulation in my attic. read less Jewly N.
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My family has taken advantage of J Martin's experienced services on many occasions and have only positive words of recommendation... read moreMy family has taken advantage of J Martin's experienced services on many occasions and have only positive words of recommendation to those who stumble upon them. One of the most effective and low cost additions they have provided was our whole house fan installation. They offered the lowest quote when we needed somebody years ago and we haven't looked back! read less
Jonathan W. - This is my first review on Yelp. I've used J Martin since I moved into my new home in Anaheim... read moreThis is my first review on Yelp. I've used J Martin since I moved into my new home in Anaheim Hills. I've called several times for service and every single time they've had a technician come out the same day. Sometimes within a couple hours.
I've purchased a whole house fan and a new air conditioner all within the year. I just had a problem with my heater and they came out right away and fixed the issue free of charge.
Very happy with every technician, especially Caleb who has been out several times.
These are the only guys I will recommend if someone is looking for a HVAC company. read less Albert N. - Wow, what an amazing service. Our capacitor went out at night before a heat wave and right before we were... read moreWow, what an amazing service. Our capacitor went out at night before a heat wave and right before we were leaving for vacation. We called the next morning and they came out that day and ran a test and replaced the capacitor right then and there. I cannot say enough good things about their customer service and flexibility. read less Britta H.
- J Martin helped replaced old insulation in the attic. I am giving them 5. starts since they were very professional.... read moreJ Martin helped replaced old insulation in the attic. I am giving them 5. starts since they were very professional. The price was reasonable (not dirt cheap but not expensive), and they provide financing. Most importantly, the job was done very clean by Luis and Joseph Perez. Definitely recommended. read less Ashkon R.
- We had a quiet cool system installed by J Martin. Our technicians were Gerry and Chris. They were awesome. They... read moreWe had a quiet cool system installed by J Martin. Our technicians were Gerry and Chris. They were awesome. They came on time, were very courteous and respectful of our home, performed the installation fast and cleaned up after themselves. They took the time to explain all of the features of the system to us. There is a referral rebate as well if you spread the word. I was surprised that after calling for my quote they were very competitive and beat the initial company by several hundred dollars for the same exact model and their techs were to our home within a few days. Thank you J Martin for a job well done. read less Carrie M.
- Shout out to Caleb and his team. Also to Alex who I met the first day. I was doubtful of... read moreShout out to Caleb and his team. Also to Alex who I met the first day. I was doubtful of all the information I was given from multiple estimates. Caleb and his team explained what I needed simply at a great value. They were the only team that understood how my system was set up and use the existing equipment. Everyone else said we needed to change everything. Referring J Martin to friends and family. I will be using them for my other properties. read less Adrian T.
- J Martin installed our whole house fan 3.5 years ago and it's been great. However, when we went to turn... read moreJ Martin installed our whole house fan 3.5 years ago and it's been great. However, when we went to turn it on recently, it was unresponsive. We reached out last night and had a response early this morning that they'd come take a look and that our system was under warranty. Joseph showed up on time, and made quick work of replacing the panel - we're back in business! Joseph was courteous, neat (wore shoe protectors the whole time, vacuumed up the area he worked in), came masked, and was quick & efficient. If only all repair encounters were so easy! read less Jill H.
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We had a fantastic experience with J Martin Indoor Air Quality. Jared really took the time to explain the system... read moreWe had a fantastic experience with J Martin Indoor Air Quality. Jared really took the time to explain the system and answer all my questions. The installation was fast, easy and very professional. The crew showed up on time and were very friendly. I would highly recommend J Martin for your whole house fan needs! read less
Zach P. - I was referred to J Martin by our previous owners and I'm so glad we went with them. After getting... read moreI was referred to J Martin by our previous owners and I'm so glad we went with them. After getting 3 quotes, I was impressed the most by J Martin and their customer service. Great, and honest guys who just want to do quality work. Edgar and Joel did a fabulous job, had clean work, and was a joy working with. They even wore their own booties and masks without being asked. Jesus was responsive and patiently answered all my questions. I would highly recommend using J Martin for any future job you may have and would highly recommend looking into their extended warranty program. I will be referring my in-laws to them! read less Shannon L.
- My only regret is not doing this sooner. I had the Quiet Cool 6.0 Stealth Pro X whole house fan... read moreMy only regret is not doing this sooner. I had the Quiet Cool 6.0 Stealth Pro X whole house fan installed today. I called J Martin on Wednesday because of a friend's recommendation. The receptionist sent the proposal by email but let me know if additional work was required I would be quoted before anything was done. She could have scheduled me for the next day but my availability required me to wait until Friday. Two days after my initial call the technicians arrived on time, placed booties on their feet, had the fan installed in two hours, cleaned up meticulously, charging me exactly what the initial proposal was. I have never had such a great experience with a contractor. Don't wait! Call them now to get your energy efficient whole house fan today! Enjoy the cool breeze eliminating the upstairs stagnant air! read less Rachelle V.
- Our neighbor recommended J Martin when our furnace went out.
Caleb came out to assess the problem and spent a lot... read moreOur neighbor recommended J Martin when our furnace went out.
Caleb came out to assess the problem and spent a lot of time with us. He explained the option of repairing our 28-year old unit and also showed us options for replacing our system. He did a lot of calculations to help us understand long term energy savings.
We opted for getting all new heat pumps and a/c. There were energy rebates available to us too.
Santiago and Luis did our install in 3 days. They were so polite and respectful. They explained things very well and left the job site clean.
We are very pleased! read less Renee G. -
I had a Quiet Cool system installed in my home by J Martin IAQ. It's great, the system works perfectly... read moreI had a Quiet Cool system installed in my home by J Martin IAQ. It's great, the system works perfectly and the installers were prompt and professional. It's saved me money on my electric bill since I don't have to run my A/C as much. I've already recommended the company to a friend of mine and he also had a great experience. read less
Alvaro M. - This company is top notch from the owner J Martin and the salesman Caleb
And the installation crew Santiago is... read moreThis company is top notch from the owner J Martin and the salesman Caleb
And the installation crew Santiago is so courteous knowledgeable good work state of the art honest and very clean him and his brothers Carlos and Joseph
Make sure you ask for them
I am so glad I hired this company J Martin read less ned r. - We been using theirs services for a while. Very professional and we are fully satisfied every single time Jing W.
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Can’t say enough great things about Jared and his team. During the wonderful heat wave at the start of summer... read moreCan’t say enough great things about Jared and his team. During the wonderful heat wave at the start of summer our AC pooped out on us. Our home warranty company wasn’t able to come out for 2 weeks so we called J Martin since they were local. Since we have 2 young kids it was necessary we got someone out to us quickly. Jared came out to our house 3 hours later to see what the issue was. He was able to fix the broken part on our AC and have it up and running the next morning. Jared and his technician were both friendly and very professional. We really appreciate the customer service and quality of service. I would definitely recommended this company. read less
Jasmine D. - I had issues with my heater and they were very prompt in getting in contact with me and sending out... read moreI had issues with my heater and they were very prompt in getting in contact with me and sending out service the next day. Jesus was very knowledgeable and professional. I had a great experience with this company and call them again for any future issues and I recommend them. Thank you: read less Anna M.
- J Martin is the BEST! This company is responsive, well priced, and does great work. J Martin installed our whole... read moreJ Martin is the BEST! This company is responsive, well priced, and does great work. J Martin installed our whole hone fan several years ago and we recently had J Martin install a furnace and AC. The guys are punctual, friendly, and work fast. They were very mindful and respectful when working inside our house and laid floor covers throughout to ensure our floors would not get dirty or scratched. The work outside our house and in our attic looked great. I HIGHLY recommend J Martin! read less Duke H.
- My AC went out Sunday night. First thing today I called them and they got back to me right away... read moreMy AC went out Sunday night. First thing today I called them and they got back to me right away and worked with my schedule, I was lucky enough to get a open spot. Caleb Dragosavac came checked EVERYTHING out and broke everything down to me in cost, what's the correct steps to ensure my AC will be good in the long run. He took pictures of before and after work and thoroughly explained everything. Highly recommend! read less Mark C.
- We contacted J Martin when our HVAC unit needed replacing. We contacted several places and their bid was within the... read moreWe contacted J Martin when our HVAC unit needed replacing. We contacted several places and their bid was within the others. But J Martin always has great customer service and are very responsive. We previously had them install a whole house fan (2 years ago) which we love. They have provided us with good recommendations and we have been very happy with them. Santiago and his 2 coworkers installed the new HVAC unit in our attic and they were very professional, clean, and communicative. Santiago was polite and always made sure to clarify questions with us before making any decisions which we appreciate. We are very happy with the final result and now we can enjoy a quiet unit that actually does it's job right. read less Nancy G.
- We have used J Marin two times in the last couple of years. We have been extremely happy with... read moreWe have used J Marin two times in the last couple of years. We have been extremely happy with the communication, customer service and installation process. It is a small family run business and they truly do care about their customers.
We first installed a whole house fan - which I would recommend to anybody even considering it. The installers were friendly, efficient and did a great job of making sure everything was cleaned up.
Most recently, we decided it was time to upgrade our air conditioning unit. This was a much bigger job so I made sure to get several quotes from other companies. Long story short, J Martin had the best price and offered a much better unit, including replacing all the ducts and repositioning our condenser to a different area in our backyard. They were able to get us scheduled within a weeks time and finished the job the same day. The installers were great. They took the time to explain how the new unit works with our Nest thermostat and made sure they cleaned everything up.
I highly recommend this company. Again, it is family owned. You are dealing directly with the owner Jared or his father. They will do whatever they can to earn your business. read less Nancy W. - We just had a whole house fan installed by J Martin. From beginning to end, we are happy with our... read moreWe just had a whole house fan installed by J Martin. From beginning to end, we are happy with our experience. Jesus was the Sales Rep/Estimator that came out to do the initial survey. He was polite, informative and extremely helpful. He noticed a few issues we will need to get corrected, but was not pushy about doing them right now. He gave us a quote for future reference but understood that financially we can't do everything at once. We really appreciated that about him. Today, we had Joseph and Anderson install a quiet cool system. They were on time, polite, professional and cleaned up to the point you wouldn't even know they were here. We will definitely be using them again. read less Danielle F.
- This is second time posting a review regarding J martin's professional work. I recently re-installed the insulation due to rodent... read moreThis is second time posting a review regarding J martin's professional work. I recently re-installed the insulation due to rodent activities and they did amazing jobs sealing, removing, installing, and disinfecting the area. Unfortunately, a mouse was caught few weeks after and I called J Martin to let them know about it. They were happy to come back and look for possible entry points and sealed it right away with chicken wire and foam. Althought pest control is not their field, they, Luis, Omar, and Jesus, were much better than the guys who I hired for actual pest controlling.
I will be definitely working with them again before this summer to change my HVAC system and highly recommend for insulation project. read less Owen L. - Not sure why it says Mike. But this is Alex , a long time J martin customer. Do... read moreNot sure why it says Mike. But this is Alex , a long time J martin customer. Do not go anywhere else as these guys are professionals. Joseph serviced all my systems found out what the issue was super professional and wore shoe covers and a mask the whole time. Joseph is the man !!! I best in the biz read less Mike S.
- I've used J Martin a few times now. J Martin sent Joseph out within hours of my request. He coordinated... read moreI've used J Martin a few times now. J Martin sent Joseph out within hours of my request. He coordinated ahead of time to be sure the time worked. He was kind to my 3 year old, and polite. He found the problem within minutes. He showed me a picture, and fixed it quickly. He left the work area clean and was conscientious about making sure I was satisfied. I'd recommend J Martin, and Joseph! A job well done! read less Brenda W.
- We initially contacted them for attic cleaning and insulation, and to replace an old house fan that was an eyesore... read moreWe initially contacted them for attic cleaning and insulation, and to replace an old house fan that was an eyesore and terribly loud. Caleb went to our house for the initial consultation and he was friendly and very knowledgable. During the consultation we also discussed upgrading the AC unit as it was over 10 years old. We weren't convinced at first about the AC upgrade, but it was still included in the quote in case we wanted to do it in the future. Well, the future came a few days later because after using the old AC unit a few times I just couldn't stand how loud it was, so we added the AC upgrade to the project, which also included removing the old gas furnace from a closet, and installing a heat pump in the attic. It was such a big project, but having a one stop shop for the whole of it made it super convenient. Trying to find a different contractor for each thing would have been a nightmare. The project execution was as good as it could be, and the crew finished a day before schedule without rushing things. Caleb was in contact with me during the whole process, making sure I was satisfied with the outcome. There was a little accident while installing one of the new vents in which a drill fell and damaged the floor. The crew was quickly to let me know and they made sure to make it right. Considering the overall convenience, the quality of the job, their customer service, and their commitment to satisfaction, I can confidently say that J Martin was the best option for my project. I'm glad I found them and I will use them from now on for any of my AC needs. read less Luis G.
- I was shopping around for a whole house fan system. After 4 years of going back and forth, finally went... read moreI was shopping around for a whole house fan system. After 4 years of going back and forth, finally went forward with it. J Martin Indoor Air Quality gave me the best quote beating out 3 other quotes, all from top rated companies on Yelp. Had a Stealth 5.5 system installed. Moises, Johnny and Gerry came for the installation and were so quick to do the job. No mess and they cleaned up after they were done with the installation. Very happy with the outcome and seeing the results almost instantly. read less Sunil T.
- Really enjoyed our experience with J Martin. From starting the process with Jared through to getting the work done, they... read moreReally enjoyed our experience with J Martin. From starting the process with Jared through to getting the work done, they were super responsive. Jared helped answer all my questions beforehand and Santiago and Carlos came and performed the work. Santiago was very knowledgeable and helpful. I have a hard time trusting when it comes to things like this and he put my mind at ease that we were in good hands. I would absolutely work with them again and will be calling in 6 months to a year to change out the April aire filter we had installed. read less Brittany R.
- Have nothing but good things to say about this company. Elaine was great at scheduling and giving info on the... read moreHave nothing but good things to say about this company. Elaine was great at scheduling and giving info on the different products offered and the pros and cons of each. The crew that came to install my whole house fan had boot coverings on, were polite, and informative. They installed it, explained how to use it, and cleaned up in about 2 hours. They were very professional and I will definitely recommend this company to everyone. read less Ignacio M.
- Great service and great value. The owner Jared Martin worked with me on financing, Caleb the field manager technician was... read moreGreat service and great value. The owner Jared Martin worked with me on financing, Caleb the field manager technician was professional and explained all the details of the product and equipment he was going to use and what it does. The communication was perfect and he took good care of me. Great team of 3 guys Urvan, Kevin and Louise came in and finished the job in one day. They were courteous and professional. The team captain Urvan informed me on the things they were going to do and explained what the out come will be alike. When I had questions, he professionally answers the question. Meaning, he would try to be in customers perspective and suggests. If you want quality job that will last a very long time, I highly recommend this place. Some yelp reviews can be fake, I can assure you this place is not. You will not regret it. They deserve nothing less than 5 stars. Thank you so much for your amazing work guys! read less Hyoy K.
- We have had the pleasure of doing business with J Martin at least 5 times. We have had two seperate... read moreWe have had the pleasure of doing business with J Martin at least 5 times. We have had two seperate ac units installed on our property with them and will use them again when our main ac needs replaced. Our first intial meeting Rex came out and helped us immensely with our first two ac units. After that Caleb has come out to help us big time!!! One where our heater needed checking and then when our ac broke! He literally saved the day. This company is honest and fair and i would do business with them again and again. We have had experience with many other ac companies and noone is as good as them. read less Lisa S.
- I have an infant and a toddler and both have had serious allergies and sinus problems so we decided... read moreI have an infant and a toddler and both have had serious allergies and sinus problems so we decided it was time to replace cour old HVAC system. I can't say enough about JMartin! We had used them to install our whole house fan back in 2020 and decided to use them for our HVAC system replacement and install as well. Jesus was the project manager and he made sure to ask all the important questions to find out exactly what made sense for us and fit our needs. Jesus told us about the special Mervin filter that filters out allergens VOCs etc and is 5in thick. Irvin, Kevin and Luis were our installers and they were so kind and professional. Irvin even found and resolved an underlying issue with the way our existing HVAC was draining. We couldn't be more impressed with the quality and workmanship. I can now rest easy knowing that the job was done right and my family is breathing clean air. We can't thank them enough! read less Kristin W.
- Beyond satisfied! Jarod and his team were an absolute pleasure to work with in replacing and relocating our 20+ year... read moreBeyond satisfied! Jarod and his team were an absolute pleasure to work with in replacing and relocating our 20+ year old HVAC system. Communication was efficient and thorough, the quality of work exceeded our expectations, pricing was competitive, and every person who walked through our door treated our home with care. Our new system is noticeably more efficient and keeps our Yorba Linda home cool as a cucumber . I would highly recommend J Martin to my family and friends read less Brittany S.
- We had Jared install an ac unit and also a furnace at my mom's. Jesus and Omar were great... read moreWe had Jared install an ac unit and also a furnace at my mom's. Jesus and Omar were great too! Thanks everyone! read less Jordan F.
- It is such a great feeling knowing that there are still honest, hard-working companies out there with professionalism and respect... read moreIt is such a great feeling knowing that there are still honest, hard-working companies out there with professionalism and respect in their core values. I was appreciative of Caleb's responsiveness and speedy service fixing our AC unit. He knew that we needed expedited service due to a home inspection and was able to accommodate our schedule. Upon evaluation, he was completely transparent with the data that he was reading from our unit and did not try to sell us on anything that we did not need. I appreciated his clear communication and respect for our yard and home as he navigated our property to identify the issue. I certainly recommend J Martin and will be using them again for all future AC repairs. read less Mike L.
- I requested a quote from j Martin indoor air quality, and had a quick respond back. Rex was informative, and... read moreI requested a quote from j Martin indoor air quality, and had a quick respond back. Rex was informative, and accommodating to my design for a single Mitsubishi split unit. Installation of the unit was exceptional and it ran flawlessly. Highly recommended, would be going back to Rex for future plan on my property. read less Henry N.
- Rex was very responsive and we were scheduled quickly. The workers that came and did the install were on time,... read moreRex was very responsive and we were scheduled quickly. The workers that came and did the install were on time, respectful, and done in the time frame specified. read less Lauren E.
- I've lived in Yorba Linda since 2002 and believe I've found a gem. I will never look elsewhere for HVAC... read moreI've lived in Yorba Linda since 2002 and believe I've found a gem. I will never look elsewhere for HVAC services, J Martin have done a phenomenal job preserving the feel of an intimate neighborhood trusted service provider while still delivering and competing with high level industry companies. Caleb is also an individual I would be thrilled to have on my team, he is extremely professional, honest, and punctual. The future looks bright for J Martin and Caleb. read less Michael A.
- We had a quiet cool fan installed about a year ago and over the last couple of days I've been... read moreWe had a quiet cool fan installed about a year ago and over the last couple of days I've been hearing a weird sound while using it so I called to have it looked at. That very evening Caleb called and said that he could stop by in an hour since he was on his way home and look at it. Caleb was promt and very courteous, he found the problem within moments and fixed our problem with a little adjustment. We would recommend them highly. read less Steven G.
- Wonderful employees from ms price in accounts to
Jesus Leo and Joel great value very clean just super company... read moreWonderful employees from ms price in accounts to
Jesus Leo and Joel great value very clean just super company oh and Jared too read less Dee M. - They just completed our AC and Heater change-out. Jared (the owner) personally sold me the job, not some salesperson.... read moreThey just completed our AC and Heater change-out. Jared (the owner) personally sold me the job, not some salesperson. They're a 2nd generation family business with multiple crews, and came with personal recommendations. They're big enough that they do everything very professionally, show up on time with a professional work van and qualified technicians, but small enough they don't have to charge an arm & a leg, and they're flexible on the little things.
Since my budget was tight, he offered the low budget "Ducane" brand option at a decent price, although we opted for a comparably sized but pricier American Standard brand, plus a Nest thermostat. It was about 15% higher price overall, but probably cheaper in the long run for it's greater reliability and durability. Apparently the Nest thermostat and American Standard units combo allows it to run in "ECO" (lower voltage) mode; that's quieter & more energy efficient, but the cycles run a bit longer. So it's like having a "2 step system" without the extra $1,500 price tag! Love it!
They weren't the cheapest quote, but they were the lowest of the 3 that I felt were "highly professional outfits", that didn't over-sell (sell me stuff I didn't need) but didn't under-sell (cut corners just to get the winning bid).
The install turn-around was amazingly fast too! From sale to install was about a week! Problem solved!
Santiago and his crew were fantastic! Great communication, highly competent, and it's obvious he's been doing this many years and knows exactly what to do and how to do it. His team worked very well together, and they were supplied with a mountain of professional tools, all neatly organized.
IN PARTICULAR, I'm pleased that they ran the new-lineset without breaking walls or ceilings except in one closet! It made their job more difficult, but saved me the dust & hassle & cost of repairing our ceiling! Not to mention the patch-spots that would always be visible since our ceilings have a very distinctive knock-down finish . Instead, they fished it through the ceiling (between floors) where the old one was. That alone was well worth using them vs. some company that would only want to do it the cheapest way (ie: break the ceiling for easy access). read less Brad L. - My review is for both Installation of new HVAC complete unit, and Thermostat Installation. J Martin price and quality matched... read moreMy review is for both Installation of new HVAC complete unit, and Thermostat Installation. J Martin price and quality matched perfectly. I hardly find a contractor like this. Their professionalism is amazing, came in to install, and left everything neat and clean. The day before yesterday, my heater was off after only 2 months of installation, but the culprit was my own smart thermostat Ecobee 3 lite. Text the owner Jared (very nice man), responded right away, the next day his guy Joseph came to find out why and do a thermostat replacement. Joseph is great, not only helped me with my thermostat, but also gave me a great tip to flush the air once in a while by opening up whole window and turn the fan for the whole house to re-cycling the air. I truly recommended J Martin for quality and price! read less Ivan T.
- We had a whole house fan installed by J Martin several years ago. It has been the single best investment... read moreWe had a whole house fan installed by J Martin several years ago. It has been the single best investment we've made in our house and we use it regularly. Years later, I still remember how patient Rex was with us in explaining our options and the technology. The level of service we received sold the deal for us. The installation team did an excellent job and were super courteous in educating us about how to use the system. They left no mess and only good vibes.
The whole house fan experience led us to call J Martin a few months ago when our 20+ year old AC system's compressor failed. I shopped around quite a bit ended up going with Jared due to his professionalism, patience, and forthrightness. The AC Pro condenser/ultra low nox furnace system we ended up with is fantastic. They ran new copper piping, installed new ducts in 2 attics, a Honeywell zone board, and installed a Nest E thermostat upstairs (we had a 3rd gen downstairs already). Some other contractors had tried to upsell us into getting a heat pump because of alleged noise from these low nox furnaces but, as Jared had promised, noise hasn't been a problem given the location of the system. Irvin and Kevin installed the system for us over the course of a few days and were nothing short of amazing. They were very polite, did excellent work, and I enjoyed the amusing banter and rapport they had with one another.
While the system isn't 100% perfect - we discovered after installation that the furnace we have can't independently run the blower fan at more than a trickle when the condenser or furnace aren't running - I/we were still pleased with the service we got in trying to rectify this issue and, overall, the AC condenser and furnace are efficient and good at what they do when they're switched on. Jared spent a lot of time on the phone and text with me trying to find creative solutions to try to get it to work how we wanted to use the system. We are grateful for J Martin and I would highly recommend them to anyone looking for a whole house fan or HVAC replacement. We use our whole house fan super regularly and I have a big smile on my face every time we flip it on. This review is long overdue - thank you Jared and team! read less Don N. - For sometime I have considered replacing my "existing system" with a current "up-graded" HVAC ...Even though I have... read moreFor sometime I have considered replacing my "existing system" with a current "up-graded" HVAC ...Even though I have never had a problem with it....
My allergies were the determining factor here...
What held me back from doing so sooner, was considering what a mess I would have to deal with, when they dismantled the large pieces of Heating equipment in the attic, which had to be removed through a small opening in the ceiling in my clothes closet...
I am writing this to thank J.Martin for their careful methods of covering everything in the closet, and only leaving a small " tunnel" of plastic sheeting to exit the closet...Brilliant...
They covered all the floors in the house, with special drop-cloths, and I was impressed with the professional way they carefully handled all the many vent--covers when removing and replacing them ....
I was in my Office at the time they were executing all this, and didn't hear a thing...
Thank You Again...!!!! read less Catherine D. - I have been a long time customer of J Martin and just got a ductless Heat Pump system installed in... read moreI have been a long time customer of J Martin and just got a ductless Heat Pump system installed in parallel with our conventional central air. Rex and both Jesus's were great as were all the guys. I guess that is why they are my go to guys! read less Larry T.
