3 Factors to Consider When Choosing an HVAC Repair Company

It’s unwise to simply hire the HVAC company that’s closest to your property. Location is important, but you should focus more on the details that answer your biggest questions. Is the company trustworthy? Will it send out seasoned technicians who are committed to your satisfaction? Before hiring an HVAC repair company, consider the following three factors.

1. Achievements

Look for a company that has received prestigious awards, positive reviews or distinct recognition from reputable organizations. Such a company will be able to provide excellent customer service. If it has NATE-certified technicians, you can expect to get effective solutions without fail. These highly trained professionals are proficient at tackling HVAC-related jobs right the first time.

2. Track Record

You’ll have a better idea of how good a company is if you take its track record into account. Technicians are obligated to adhere to a company’s policies and protocols. It’s also a good idea to look at testimonials. Written statements from new and loyal customers reveal a lot about a company’s service quality.

At J Martin Indoor Air Quality in Yorba Linda, CA, we go above and beyond the call of duty to fix climate control systems and fulfill HVAC needs. Let us know about your unit’s performance issues so that we can provide you with a solution. Our technicians do thorough tune-ups and provide reliable maintenance.

3. Professionalism

Surely, you agree that your home should always be respected. That’s why it is important to look at and assess the company’s staff, namely the representatives and the technicians who will be assisting you. Outstanding professionalism cannot be replaced.

J Martin Indoor Air Quality is at your service all year. That’s because we understand you want a pleasant indoor environment as the weather continues to change. After we improve your climate control system with our tried-and-true tools, we have zero doubts that it will run smoothly. Call us today to get an estimate for your repair needs. We also provide services related to whole-house fans, thermostats, and duct cleaning.

Trusted Heating & Air Company Serving Orange County

  • 5 star ratingWow! This is a fast efficient company. Had a lawn mower mishap that shattered patio sliding door. ... read more

    Brenda E. Avatar
    Brenda E.
  • 5 star ratingExcellent company. Christian helped me pick out and put in a QuietCool whole house fan. Edgar and his... read more

    Edward I. Avatar
    Edward I.
  • 5 star ratingMy Ac broke down in the middle of this heat wave and on my search for someone to fix it... read more

    Flor G. Avatar
    Flor G.
  • 5 star ratingAbsolutely fantastic company. Let's start off with the initial phone call with Elaine. She was a pleasure to speak with,... read more

    Robert G. Avatar
    Robert G.
  • 5 star ratingMy furnace was dripping water from the pump attached to the side that removes excess water from very efficient furnaces.... read more

    Suzanne N. Avatar
    Suzanne N.
  • 5 star ratingTony and Irvin and their team have done a great job on replacing all of my air ducks, ac and... read more

    Uni L. Avatar
    Uni L.
  • 5 star ratingI contacted JMartin to install a whole house fan and spoke to Jared. He was extremely professional and patiently explained... read more

    Niral M. Avatar
    Niral M.
  • 5 star ratingMy Ac broke down in the middle of this heat wave and on my search for someone to fix it... read more

    Flor G. Avatar
    Flor G.
  • 5 star ratingI've been toying with installing a whole house fan for a couple of years but working from home cinched it... read more

    Divine H. Avatar
    Divine H.
  • 5 star ratingMy husband and I had such a great experience with Jared. I can't say enough nice things about this... read more

    Lisa W. Avatar
    Lisa W.
  • 5 star ratingWhat separates a good company from a GREAT company? A GREAT company does what they say they are going... read more

    Jim S. Avatar
    Jim S.
  • 5 star ratingIf I could give Jared at J Martin and his AWESOME team 6 STARS I would!! My 30 year old... read more

    Marilyn H. Avatar
    Marilyn H.
  • 5 star ratingAfter not being able to make the first appointment... Jared the owner of the company came out personally to service... read more

    Kevin G. Avatar
    Kevin G.
  • 5 star ratingExcellent service from my first call to Rex, to the end of installation. We were interested in the mini split... read more

    Bob J. Avatar
    Bob J.
  • 5 star ratingMy Ac broke down in the middle of this heat wave and on my search for someone to fix it... read more

    Flor G. Avatar
    Flor G.
  • 5 star ratingReally nice people. The owner was very responsive and sent out a teachnician (I think his name was Chris)... read more

    Laura D. Avatar
    Laura D.
  • 5 star ratingI researched multiple companies before selecting a company to purchase and install a whole house fan. Rex from J.... read more

    Michael R. Avatar
    Michael R.
  • 5 star ratingMy husband and I are very happy with the service and professionalism of J Martin. They were on time, clean,... read more

    Devyn M. Avatar
    Devyn M.
  • 5 star ratingAbsolutely fantastic company. Let's start off with the initial phone call with Elaine. She was a pleasure to speak with,... read more

    Robert G. Avatar
    Robert G.
  • 5 star ratingMy Ac broke down in the middle of this heat wave and on my search for someone to fix it... read more

    Flor G. Avatar
    Flor G.
  • 5 star ratingI've been toying with installing a whole house fan for a couple of years but working from home cinched it... read more

    Divine H. Avatar
    Divine H.
  • 5 star ratingHello, this review has. been a long time coming. I have used J Martin for my home, rental properties and... read more

    Dr. P. Avatar
    Dr. P.
  • 5 star ratingIf I could give Jared at J Martin and his AWESOME team 6 STARS I would!! My 30 year old... read more

    Marilyn H. Avatar
    Marilyn H.
  • 5 star ratingGreat Customer Service!!!My son recently hired an Inspection company to perform an inspection for a condo he was purchasing and... read more

    S M. Avatar
    S M.
  • 5 star ratingWe had a heat pump HVAC system installed with three zones. The sysem is awesome and I love the... read more

    Brad K. Avatar
    Brad K.
  • 5 star ratingWonderful customer service and timely responses to inquiries! Jared and his team go above and beyond to make sure all... read more

    Brooke H. Avatar
    Brooke H.
  • 5 star ratingThey did everything as expected. Every call that went unanswered was returned right away. Every appointment was made, on time.... read more

    Zachary S. Avatar
    Zachary S.
  • 5 star ratingI had called to leave a message over the weekend, as our heater was not working upstairs. I just wanted... read more

    Linda M. Avatar
    Linda M.
  • 5 star ratingI contacted JMartin to install a whole house fan and spoke to Jared. He was extremely professional and patiently explained... read more

    Niral M. Avatar
    Niral M.
  • 5 star ratingI used J Martin IAQ while doing a large addition project on my home. As a general contractor, I was... read more

    Brent W. Avatar
    Brent W.
  • 5 star ratingDefinitely a 5-star company! We were looking to have our air ducts cleaned; J Martin and Christian were extremely accommodating... read more

    Jessica C. Avatar
    Jessica C.
  • 5 star ratingI had ac, heater and the whole house fan installed in my house. There are no words to describe... read more

    Sally H. Avatar
    Sally H.
  • 5 star ratingRepeat Customer. Rex and his guys are the absolute best. We loved the split unit they put upstairs... read more

    Pete C. Avatar
    Pete C.
  • 5 star ratingWonderful customer service and timely responses to inquiries! Jared and his team go above and beyond to make sure all... read more

    Brooke H. Avatar
    Brooke H.
  • 5 star ratingJared's team installed a Mitsubishi mini-split system for us in June. Especially now that it's hot, we... read more

    Catherine B. Avatar
    Catherine B.
  • 5 star ratingI contacted J Martin because I had a leak coming out of my water pump next to my furnace. J... read more

    Michael B. Avatar
    Michael B.
  • 5 star ratingWe had a Quiet Cool Whole House fan put in last week. This company has very friendly people to deal... read more

    Sophira I. Avatar
    Sophira I.
  • 5 star ratingAbsolutely fantastic company. Let's start off with the initial phone call with Elaine. She was a pleasure to speak with,... read more

    Robert G. Avatar
    Robert G.
  • 5 star ratingToday is day 1 of actually having AC in our 1929 home! We've been toting around multiple fans and a... read more

    Tiffany W. Avatar
    Tiffany W.
  • 5 star ratingWonderful customer service and timely responses to inquiries! Jared and his team go above and beyond to make sure all... read more

    Brooke H. Avatar
    Brooke H.
  • 5 star ratingToday is day 1 of actually having AC in our 1929 home! We've been toting around multiple fans and a... read more

    Tiffany W. Avatar
    Tiffany W.
  • 5 star ratingWe had a heat pump HVAC system installed with three zones. The sysem is awesome and I love the... read more

    Brad K. Avatar
    Brad K.
  • My family has taken advantage of J Martin's experienced services on many occasions and have only positive words of recommendation... read more

    Jonathan W. Avatar
    Jonathan W.
  • 5 star ratingWe had a Quiet Cool Whole House fan put in last week. This company has very friendly people to deal... read more

    Sophira I. Avatar
    Sophira I.
  • 5 star ratingJust had our whole house fan installed and I couldn't be happier with the service that was provided. The installers... read more

    Christina M. Avatar
    Christina M.
  • 5 star ratingAs a small business owner myself its pretty special when I can find a company that at the time I... read more

    Michael S. Avatar
    Michael S.
  • 5 star ratingWhat separates a good company from a GREAT company? A GREAT company does what they say they are going... read more

    Jim S. Avatar
    Jim S.
  • 5 star ratingThe J Martin team did a great job installing our new AC unit. Tony came out and gave us a... read more

    Taylor H. Avatar
    Taylor H.
  • 5 star ratingTony and Irvin and their team have done a great job on replacing all of my air ducks, ac and... read more

    Uni L. Avatar
    Uni L.
  • 5 star ratingJared's team installed a Mitsubishi mini-split system for us in June. Especially now that it's hot, we... read more

    Catherine B. Avatar
    Catherine B.
  • 5 star ratingImpressive quality of work. Tony and his team Ernardo, Luis and David not only delivered what they promised but went... read more

    Nicole K. Avatar
    Nicole K.
  • 5 star ratingWhen I found out our home had asbestos in our air ducts I called another company to have it removed.... read more

    Francisco L. Avatar
    Francisco L.
  • Can’t say enough great things about Jared and his team. During the wonderful heat wave at the start of summer... read more

    Jasmine D. Avatar
    Jasmine D.
  • 5 star ratingWe had a Quiet Cool Whole House fan put in last week. This company has very friendly people to deal... read more

    Sophira I. Avatar
    Sophira I.
  • 5 star ratingAfter not being able to make the first appointment... Jared the owner of the company came out personally to service... read more

    Kevin G. Avatar
    Kevin G.
  • 5 star ratingAbsolutely fantastic company. Let's start off with the initial phone call with Elaine. She was a pleasure to speak with,... read more

    Robert G. Avatar
    Robert G.
  • 5 star ratingMy husband and I had such a great experience with Jared. I can't say enough nice things about this... read more

    Lisa W. Avatar
    Lisa W.
  • 5 star ratingJared's team installed a Mitsubishi mini-split system for us in June. Especially now that it's hot, we... read more

    Catherine B. Avatar
    Catherine B.
  • 5 star ratingAs a small business owner myself its pretty special when I can find a company that at the time I... read more

    Michael S. Avatar
    Michael S.
  • 5 star ratingTony came out to check on my HVAC as there were no air blowing from my vents. He was... read more

    Carolyn N. Avatar
    Carolyn N.
  • 5 star ratingToday is day 1 of actually having AC in our 1929 home! We've been toting around multiple fans and a... read more

    Tiffany W. Avatar
    Tiffany W.
  • 5 star ratingAfter not being able to make the first appointment... Jared the owner of the company came out personally to service... read more

    Kevin G. Avatar
    Kevin G.
  • 5 star ratingCaleb came today for our pre paid service for our AC and heat unit. He was on time, called prior,... read more

    Cassie M. Avatar
    Cassie M.
  • 5 star ratingToday is day 1 of actually having AC in our 1929 home! We've been toting around multiple fans and a... read more

    Tiffany W. Avatar
    Tiffany W.
  • 5 star ratingAs a small business owner myself its pretty special when I can find a company that at the time I... read more

    Michael S. Avatar
    Michael S.
  • 5 star ratingWonderful customer service and timely responses to inquiries! Jared and his team go above and beyond to make sure all... read more

    Brooke H. Avatar
    Brooke H.
  • 5 star ratingJared's team installed a Mitsubishi mini-split system for us in June. Especially now that it's hot, we... read more

    Catherine B. Avatar
    Catherine B.
  • 5 star ratingWhat separates a good company from a GREAT company? A GREAT company does what they say they are going... read more

    Jim S. Avatar
    Jim S.
  • 5 star ratingI've been toying with installing a whole house fan for a couple of years but working from home cinched it... read more

    Divine H. Avatar
    Divine H.
  • 5 star ratingI contacted J Martin because I had a leak coming out of my water pump next to my furnace. J... read more

    Michael B. Avatar
    Michael B.
  • 5 star ratingEveryone from start to finish was a pleasure to work with. Knowledgeable and kind and since I don't know a... read more

    Kristen H. Avatar
    Kristen H.
  • 5 star ratingMy husband found J Martin Indoor Air Quality on Yelp to have a whole house fan installed. David and his... read more

    Courtney A. Avatar
    Courtney A.
  • 5 star ratingI researched multiple companies before selecting a company to purchase and install a whole house fan. Rex from J.... read more

    Michael R. Avatar
    Michael R.
  • 5 star ratingWe used J Martin to move our furnace to the attic and run new ducts as well. They were great... read more

    John W. Avatar
    John W.
  • 5 star ratingI contacted JMartin to install a whole house fan and spoke to Jared. He was extremely professional and patiently explained... read more

    Niral M. Avatar
    Niral M.
  • 5 star ratingMy Ac broke down in the middle of this heat wave and on my search for someone to fix it... read more

    Flor G. Avatar
    Flor G.
  • 5 star ratingI called J Martin for a faulty heater. They sent out Christian that same day. Christian said the systems was... read more

    Mark H. Avatar
    Mark H.
  • 5 star ratingWe had a Quiet Cool Whole House fan put in last week. This company has very friendly people to deal... read more

    Sophira I. Avatar
    Sophira I.
  • 5 star ratingThe J Martin team did a great job installing our new AC unit. Tony came out and gave us a... read more

    Taylor H. Avatar
    Taylor H.
  • 5 star ratingJared's team installed a Mitsubishi mini-split system for us in June. Especially now that it's hot, we... read more

    Catherine B. Avatar
    Catherine B.
  • 5 star ratingGreat Customer Service!!!My son recently hired an Inspection company to perform an inspection for a condo he was purchasing and... read more

    S M. Avatar
    S M.
  • 5 star ratingI contacted JMartin to install a whole house fan and spoke to Jared. He was extremely professional and patiently explained... read more

    Niral M. Avatar
    Niral M.
  • 5 star ratingI contacted JMartin to install a whole house fan and spoke to Jared. He was extremely professional and patiently explained... read more

    Niral M. Avatar
    Niral M.
  • 5 star ratingIf I could give Jared at J Martin and his AWESOME team 6 STARS I would!! My 30 year old... read more

    Marilyn H. Avatar
    Marilyn H.
  • 5 star ratingMy husband and I had such a great experience with Jared. I can't say enough nice things about this... read more

    Lisa W. Avatar
    Lisa W.
  • 5 star ratingRepeat Customer. Rex and his guys are the absolute best. We loved the split unit they put upstairs... read more

    Pete C. Avatar
    Pete C.
  • 5 star ratingTony came out to check on my HVAC as there were no air blowing from my vents. He was... read more

    Carolyn N. Avatar
    Carolyn N.
  • 5 star ratingIncredible service and the highest quality of products!! We initially purchased a whole house fan which got our family through... read more

    Lisa W. Avatar
    Lisa W.
  • I had a Quiet Cool system installed in my home by J Martin IAQ. It's great, the system works perfectly... read more

    Alvaro M. Avatar
    Alvaro M.
  • 5 star ratingCaleb came today for our pre paid service for our AC and heat unit. He was on time, called prior,... read more

    Cassie M. Avatar
    Cassie M.
  • 5 star ratingRepeat Customer. Rex and his guys are the absolute best. We loved the split unit they put upstairs... read more

    Pete C. Avatar
    Pete C.
  • 5 star ratingTony came out to check on my HVAC as there were no air blowing from my vents. He was... read more

    Carolyn N. Avatar
    Carolyn N.
  • 5 star ratingWe contracted with J. Martin to install two whole house fans (for two separate attic spaces). The fans are great... read more

    Laura B. Avatar
    Laura B.
  • 5 star ratingThe mini split system that was installed in my house is amazing ! Super quiet yet powerful. The rotating vents... read more

    Thomas V. Avatar
    Thomas V.
  • 5 star ratingWe contracted with J. Martin to install two whole house fans (for two separate attic spaces). The fans are great... read more

    Laura B. Avatar
    Laura B.
  • 5 star ratingWe contracted with J. Martin to install two whole house fans (for two separate attic spaces). The fans are great... read more

    Laura B. Avatar
    Laura B.
  • 5 star ratingI'm not sure where to begin, but these guys are just amazing. I desperately needed a whole new HVAC system... read more

    Susan K. Avatar
    Susan K.
  • 5 star ratingToday is day 1 of actually having AC in our 1929 home! We've been toting around multiple fans and a... read more

    Tiffany W. Avatar
    Tiffany W.
  • 5 star ratingI've been toying with installing a whole house fan for a couple of years but working from home cinched it... read more

    Divine H. Avatar
    Divine H.
  • 5 star ratingWe used J Martin to move our furnace to the attic and run new ducts as well. They were great... read more

    John W. Avatar
    John W.
Font Resize
Contrast
Call Us Text Us