3 Factors to Consider When Choosing an HVAC Repair Company

It’s unwise to simply hire the HVAC company that’s closest to your property. Location is important, but you should focus more on the details that answer your biggest questions. Is the company trustworthy? Will it send out seasoned technicians who are committed to your satisfaction? Before hiring an HVAC repair company, consider the following three factors.

1. Achievements

Look for a company that has received prestigious awards, positive reviews or distinct recognition from reputable organizations. Such a company will be able to provide excellent customer service. If it has NATE-certified technicians, you can expect to get effective solutions without fail. These highly trained professionals are proficient at tackling HVAC-related jobs right the first time.

2. Track Record

You’ll have a better idea of how good a company is if you take its track record into account. Technicians are obligated to adhere to a company’s policies and protocols. It’s also a good idea to look at testimonials. Written statements from new and loyal customers reveal a lot about a company’s service quality.

At J Martin Indoor Air Quality in Yorba Linda, CA, we go above and beyond the call of duty to fix climate control systems and fulfill HVAC needs. Let us know about your unit’s performance issues so that we can provide you with a solution. Our technicians do thorough tune-ups and provide reliable maintenance.

3. Professionalism

Surely, you agree that your home should always be respected. That’s why it is important to look at and assess the company’s staff, namely the representatives and the technicians who will be assisting you. Outstanding professionalism cannot be replaced.

J Martin Indoor Air Quality is at your service all year. That’s because we understand you want a pleasant indoor environment as the weather continues to change. After we improve your climate control system with our tried-and-true tools, we have zero doubts that it will run smoothly. Call us today to get an estimate for your repair needs. We also provide services related to whole-house fans, thermostats, and duct cleaning.

Trusted Heating & Air Company in Yorba Linda, CA

  • 5 star ratingThey installed a whole house fan a few years ago, went to start it up and nothing. Called during a... read more

    Bryan V. Avatar
    Bryan V.
  • 5 star ratingThis review is long overdue and well deserved.  I got central AC installed in my home (850 sf) in April... read more

    Akea O. Avatar
    Akea O.
  • 5 star ratingWow!  This is a fast efficient company.  Had a lawn mower mishap that shattered patio sliding door.  Within 24 hours... read more

    Brenda E. Avatar
    Brenda E.
  • My family has taken advantage of J Martin's experienced services on many occasions and have only positive words of recommendation... read more

    Jonathan W. Avatar
    Jonathan W.
  • 5 star ratingWe had a fantastic experience with J Martin Indoor Air Quality. Jared really took the time to explain the system... read more

    Zach P. Avatar
    Zach P.
  • 5 star ratingDefinitely a 5-star company! We were looking to have our air ducts cleaned; J Martin and Christian were extremely accommodating... read more

    Jessica C. Avatar
    Jessica C.
  • 5 star ratingThis summer was my second time using J Martin. The first was when I installed AC into my home before... read more

    Ruth K. Avatar
    Ruth K.
  • 5 star ratingWhen I live in Minnesota I had a whole house fan and it was amazing how quickly it could cool... read more

    Jess L. Avatar
    Jess L.
  • 5 star ratingThese guys are great!  Inquired last week and new fan was installed today.  Cost is very competitive and workers were... read more

    H. C. Avatar
    H. C.
  • I had a Quiet Cool system installed in my home by J Martin IAQ. It's great, the system works perfectly... read more

    Alvaro M. Avatar
    Alvaro M.
  • 5 star ratingWe were in need of a total HVAC revamp...new ductwork, new furnace and AC condenser. After getting numerous quotes we... read more

    MA V. Avatar
    MA V.
  • 5 star ratingMartin came out and was very nice.  He ran some tests and everything checked out.  For some reason the air... read more

    Julia I. Avatar
    Julia I.
  • 5 star ratingToday on Monday morning at about 9:30am I called J Martin Indoor Air Quality because my A/C broken down Sunday... read more

    Tom O. Avatar
    Tom O.
  • 5 star ratingHad Josh and Alex install a Quiet Cool fan today and everything went very smoothly! Did a great job to... read more

    Tom L. Avatar
    Tom L.
  • 5 star ratingWhen our radiant floor heating system went out, the mini split system was recommended as the most efficient and cost... read more

    Vicky D. Avatar
    Vicky D.
  • 5 star ratingWe have just completed a job with J Martin at our 30 year old home in Mission Viejo. The job... read more

    Debi B. Avatar
    Debi B.
  • 5 star ratingWe just got a Mitsubishi Electric split system installed and everything looks great.  Your guys (Irvin & Kevin and Wilmer... read more

    Pete C. Avatar
    Pete C.
  • 5 star ratingGreat service and honest. Did not try to upsell me like most companies do. Thanks for being responsive and on... read more

    Ticky T. Avatar
    Ticky T.
  • 5 star ratingTalk about Great Service.  This company rocks!.  I called them about my whole house fan not working properly.  I was... read more

    Kirk S. Avatar
    Kirk S.
  • 5 star ratingI had a whole house fan installed by J Martin today. The installers (Gerry and Elio) were very professional, neat... read more

    Melodie J. Avatar
    Melodie J.
  • Can’t say enough great things about Jared and his team. During the wonderful heat wave at the start of summer... read more

    Jasmine D. Avatar
    Jasmine D.
  • 5 star ratingI used J Martin IAQ while doing a large addition project on my home. As a general contractor, I was... read more

    Brent W. Avatar
    Brent W.
  • 5 star ratingI called J Martin for a faulty heater. They sent out Christian that same day. Christian said the systems was... read more

    Mark H. Avatar
    Mark H.
  • 5 star ratingVery nice encounter with Jared and his crew . Called them this morning and responded pretty quickly to my request... read more

    Blanca S. Avatar
    Blanca S.
  • 5 star ratingI had ac, heater and the whole house fan installed in my house.  There are no words to describe how... read more

    Sally H. Avatar
    Sally H.
  • 5 star ratingResponsive. Efficient. Competitive pricing. Honest. When looking for a company for home improvement, you're looking for all of these things.... read more

    Josh L. Avatar
    Josh L.
  • 5 star ratingFor years my wife and I had talked about getting a whole house fan. After talking with Jared it became... read more

    Bryan M. Avatar
    Bryan M.
  • 5 star ratingDon't look any further than Jared and his team. If you have any AC needs, I highly recommend him and... read more

    Laura L. Avatar
    Laura L.
  • 5 star ratingMy furnace was dripping water from the pump attached to the side that removes excess water from very efficient furnaces.... read more

    Suzanne N. Avatar
    Suzanne N.
  • 5 star ratingHello, this review has. been a long time coming. I have used J Martin for my home, rental properties and... read more

    Dr. P. Avatar
    Dr. P.
  • 5 star ratingEveryone from start to finish was a pleasure to work with. Knowledgeable and kind and since I don't know a... read more

    Kristen H. Avatar
    Kristen H.
  • 5 star ratingJ Martin was recommended to us by our neighbors and we contacted him over the weekend. He very graciously responded... read more

    Daniel H. Avatar
    Daniel H.
  • 5 star ratingI can't praise our experience enough! Jared was beyond accommodating, especially when we needed it the most. The folks on... read more

    Ka B. Avatar
    Ka B.
  • 5 star ratingExcellent company.  Christian helped me pick out and put in a QuietCool whole house fan.  Edgar and his associate came... read more

    Edward I. Avatar
    Edward I.
  • 5 star ratingI had a great experience with using J Martin Indoor Air Qually LLC to  repair our a/c system. I called... read more

    Tony J. Avatar
    Tony J.
  • 5 star ratingWhat an amazing company this is- very old fashioned and honest.  It is sooo difficult to find a company that... read more

    Cisco M. Avatar
    Cisco M.
  • 5 star ratingReally nice people. The owner was very responsive and sent out a teachnician  (I think his name was Chris) who... read more

    Laura D. Avatar
    Laura D.
  • We had a fantastic experience with J Martin Indoor Air Quality. Jared really took the time to explain the system... read more

    Zach P. Avatar
    Zach P.
  • 5 star ratingIt has been extremely hot and our air went out, of course, after 5 p.m. I called J. Martin Air... read more

    Patti C. Avatar
    Patti C.
  • 5 star ratingWe had just gotten brand new windows installed in our back two bedrooms, and I couldn't bring myself to re-install... read more

    Gregg H. Avatar
    Gregg H.
  • 5 star ratingWe found J Martin whole house fan at the Orange county fair this year. We spoke to Rex, very nice... read more

    Steve S. Avatar
    Steve S.
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