3 Factors to Consider When Choosing an HVAC Repair Company

It’s unwise to simply hire the HVAC company that’s closest to your property. Location is important, but you should focus more on the details that answer your biggest questions. Is the company trustworthy? Will it send out seasoned technicians who are committed to your satisfaction? Before hiring an HVAC repair company, consider the following three factors.

1. Achievements

Look for a company that has received prestigious awards, positive reviews or distinct recognition from reputable organizations. Such a company will be able to provide excellent customer service. If it has NATE-certified technicians, you can expect to get effective solutions without fail. These highly trained professionals are proficient at tackling HVAC-related jobs right the first time.

2. Track Record

You’ll have a better idea of how good a company is if you take its track record into account. Technicians are obligated to adhere to a company’s policies and protocols. It’s also a good idea to look at testimonials. Written statements from new and loyal customers reveal a lot about a company’s service quality.

At J Martin Indoor Air Quality in Yorba Linda, CA, we go above and beyond the call of duty to fix climate control systems and fulfill HVAC needs. Let us know about your unit’s performance issues so that we can provide you with a solution. Our technicians do thorough tune-ups and provide reliable maintenance.

3. Professionalism

Surely, you agree that your home should always be respected. That’s why it is important to look at and assess the company’s staff, namely the representatives and the technicians who will be assisting you. Outstanding professionalism cannot be replaced.

J Martin Indoor Air Quality is at your service all year. That’s because we understand you want a pleasant indoor environment as the weather continues to change. After we improve your climate control system with our tried-and-true tools, we have zero doubts that it will run smoothly. Call us today to get an estimate for your repair needs. We also provide services related to whole-house fans, thermostats, and duct cleaning.

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Client Reviews

  • 5 star ratingThis summer was my second time using J Martin. The first was when I installed AC into my home before... read more

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    Ruth K.
  • 5 star ratingI had a great experience with using J Martin Indoor Air Qually LLC to  repair our a/c system. I called... read more

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    Tony J.
  • 5 star ratingIt has been extremely hot and our air went out, of course, after 5 p.m. I called J. Martin Air... read more

    Patti C. Avatar
    Patti C.
  • 5 star ratingWe were extremely please with the professionalism of Jared and his workers. Jared is very friendly and he explained everything... read more

    Shelley A. Avatar
    Shelley A.
  • 5 star ratingWe just had a new Lenox heater/air conditioner installed in our Anaheim Hills home by J Martin Air.  We received... read more

    Lorinda R. Avatar
    Lorinda R.
  • 5 star ratingHad Josh and Alex install a Quiet Cool fan today and everything went very smoothly! Did a great job to... read more

    Tom L. Avatar
    Tom L.
  • 5 star ratingI spent quite a bit of time researching whole house fan options and decided on the Quietcool brand. I was... read more

    Eric S. Avatar
    Eric S.
  • 5 star ratingGreat customer service! Jared and Christian helped us to understand exactly what we needed and what system would be best... read more

    Kylee M. Avatar
    Kylee M.
  • 5 star ratingWOW, what a difference their service made to our house's efficiency.  During a typical heat wave, I'd turn my AC... read more

    Alyson D. Avatar
    Alyson D.
  • 5 star ratingResponsive. Efficient. Competitive pricing. Honest. When looking for a company for home improvement, you're looking for all of these things.... read more

    Josh L. Avatar
    Josh L.
  • 5 star ratingExcellent experience- professional, straightforward, super competent company that does very high quality work.  Jared is a stand up guy which... read more

    Randall D. Avatar
    Randall D.
  • 5 star ratingVery nice encounter with Jared and his crew . Called them this morning and responded pretty quickly to my request... read more

    Blanca S. Avatar
    Blanca S.
  • 5 star ratingTalk about Great Service.  This company rocks!.  I called them about my whole house fan not working properly.  I was... read more

    Kirk S. Avatar
    Kirk S.
  • 5 star ratingMartin came out and was very nice.  He ran some tests and everything checked out.  For some reason the air... read more

    Julia I. Avatar
    Julia I.
  • 5 star ratingDon't look any further than Jared and his team. If you have any AC needs, I highly recommend him and... read more

    Laura L. Avatar
    Laura L.
  • 5 star ratingJared and his team were so friendly and professional. They installed our Mitsubishi mini split system quickly and efficiently. We... read more

    Elyse M. Avatar
    Elyse M.
  • 5 star ratingAfter having another company come out and tell me that my system was "totally bad I would need a brand... read more

    Tom G. Avatar
    Tom G.
  • 5 star ratingWe had a fantastic experience with J Martin Indoor Air Quality. Jared really took the time to explain the system... read more

    Zach P. Avatar
    Zach P.
  • 5 star ratingA family owned business that also treats you like family. I had my whole house fan installed in July 2018... read more

    Rukshan F. Avatar
    Rukshan F.
  • 5 star ratingThese guys are great!  Inquired last week and new fan was installed today.  Cost is very competitive and workers were... read more

    H. C. Avatar
    H. C.
  • 5 star ratingWe were in need of a total HVAC revamp...new ductwork, new furnace and AC condenser. After getting numerous quotes we... read more

    MA V. Avatar
    MA V.
  • 5 star ratingThis review is long overdue and well deserved.  I got central AC installed in my home (850 sf) in April... read more

    Akea O. Avatar
    Akea O.
  • 5 star ratingHad 2 whole house fans installed and had most of our air ducts replaced.  They did a great job.  Felt... read more

    Brittany F. Avatar
    Brittany F.
  • 5 star ratingI called Jared recently hoping he could help with an AC fan issue I was having. He was very helpful... read more

    Kayla P. Avatar
    Kayla P.
  • 5 star ratingI can't praise our experience enough! Jared was beyond accommodating, especially when we needed it the most. The folks on... read more

    Ka B. Avatar
    Ka B.
  • 5 star ratingWe have just completed a job with J Martin at our 30 year old home in Mission Viejo. The job... read more

    Debi B. Avatar
    Debi B.
  • 5 star ratingGreat service and honest. Did not try to upsell me like most companies do. Thanks for being responsive and on... read more

    Ticky T. Avatar
    Ticky T.
  • 5 star ratingWe found J Martin whole house fan at the Orange county fair this year. We spoke to Rex, very nice... read more

    Steve S. Avatar
    Steve S.
  • 5 star ratingI had a whole house fan installed by J Martin today. The installers (Gerry and Elio) were very professional, neat... read more

    Melodie J. Avatar
    Melodie J.
  • 5 star ratingWhen our radiant floor heating system went out, the mini split system was recommended as the most efficient and cost... read more

    Vicky D. Avatar
    Vicky D.
  • 5 star ratingMy company's HVAC system stopped working and after contacted several companies, J Martin Indoor Air Quality was one of the... read more

    Olivia C. Avatar
    Olivia C.
  • 5 star ratingI worked with Christian at J Martin to replace my AC unit, move my fan outside to a new location,... read more

    Steve V. Avatar
    Steve V.
  • 5 star ratingToday on Monday morning at about 9:30am I called J Martin Indoor Air Quality because my A/C broken down Sunday... read more

    Tom O. Avatar
    Tom O.
  • 5 star ratingJ Martin Indoor Air Quality delivered excellent service to home. We found we had a plethora of issues with our... read more

    Robert G. Avatar
    Robert G.
  • 5 star ratingJ Martin was recommended to us by our neighbors and we contacted him over the weekend. He very graciously responded... read more

    Daniel H. Avatar
    Daniel H.
  • 5 star ratingWhen I live in Minnesota I had a whole house fan and it was amazing how quickly it could cool... read more

    Jess L. Avatar
    Jess L.
  • 5 star ratingFor years my wife and I had talked about getting a whole house fan. After talking with Jared it became... read more

    Bryan M. Avatar
    Bryan M.
  • 5 star ratingWhat an amazing company this is- very old fashioned and honest.  It is sooo difficult to find a company that... read more

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    Cisco M.
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