3 Factors to Consider When Choosing an HVAC Repair Company

It’s unwise to simply hire the HVAC company that’s closest to your property. Location is important, but you should focus more on the details that answer your biggest questions. Is the company trustworthy? Will it send out seasoned technicians who are committed to your satisfaction? Before hiring an HVAC repair company, consider the following three factors.

1. Achievements

Look for a company that has received prestigious awards, positive reviews or distinct recognition from reputable organizations. Such a company will be able to provide excellent customer service. If it has NATE-certified technicians, you can expect to get effective solutions without fail. These highly trained professionals are proficient at tackling HVAC-related jobs right the first time.

2. Track Record

You’ll have a better idea of how good a company is if you take its track record into account. Technicians are obligated to adhere to a company’s policies and protocols. It’s also a good idea to look at testimonials. Written statements from new and loyal customers reveal a lot about a company’s service quality.

At J Martin Indoor Air Quality in Yorba Linda, CA, we go above and beyond the call of duty to fix climate control systems and fulfill HVAC needs. Let us know about your unit’s performance issues so that we can provide you with a solution. Our technicians do thorough tune-ups and provide reliable maintenance.

3. Professionalism

Surely, you agree that your home should always be respected. That’s why it is important to look at and assess the company’s staff, namely the representatives and the technicians who will be assisting you. Outstanding professionalism cannot be replaced.

J Martin Indoor Air Quality is at your service all year. That’s because we understand you want a pleasant indoor environment as the weather continues to change. After we improve your climate control system with our tried-and-true tools, we have zero doubts that it will run smoothly. Call us today to get an estimate for your repair needs. We also provide services related to whole-house fans, thermostats, and duct cleaning.

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Client Reviews

  • 5 star ratingResponsive. Efficient. Competitive pricing. Honest. When looking for a company for home improvement, you're looking for all of these things.... read more

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    Josh L.
  • 5 star ratingWe have just completed a job with J Martin at our 30 year old home in Mission Viejo. The job... read more

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    Debi B.
  • 5 star ratingGreat service and honest. Did not try to upsell me like most companies do. Thanks for being responsive and on... read more

    Ticky T. Avatar
    Ticky T.
  • 5 star ratingWe were in need of a total HVAC revamp...new ductwork, new furnace and AC condenser. After getting numerous quotes we... read more

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    MA V.
  • 5 star ratingWow! This is a fast efficient company. Had a lawn mower mishap that shattered patio sliding door. ... read more

    Brenda E. Avatar
    Brenda E.
  • 5 star ratingDon't look any further than Jared and his team. If you have any AC needs, I highly recommend him and... read more

    Laura L. Avatar
    Laura L.
  • 5 star ratingThese guys are great! Inquired last week and new fan was installed today. Cost is very competitive and... read more

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    H. C.
  • 5 star ratingThis review is long overdue and well deserved. I got central AC installed in my home (850 sf) in... read more

    Akea O. Avatar
    Akea O.
  • 5 star ratingA family owned business that also treats you like family. I had my whole house fan installed in July 2018... read more

    Rukshan F. Avatar
    Rukshan F.
  • 5 star ratingI used J Martin IAQ while doing a large addition project on my home. As a general contractor, I was... read more

    Brent W. Avatar
    Brent W.
  • 5 star ratingExcellent experience- professional, straightforward, super competent company that does very high quality work. Jared is a stand up guy... read more

    Randall D. Avatar
    Randall D.
  • 5 star ratingJ Martin was recommended to us by our neighbors and we contacted him over the weekend. He very graciously responded... read more

    Daniel H. Avatar
    Daniel H.
  • 5 star ratingFor years my wife and I had talked about getting a whole house fan. After talking with Jared it became... read more

    Bryan M. Avatar
    Bryan M.
  • 5 star ratingReally nice people. The owner was very responsive and sent out a teachnician (I think his name was Chris)... read more

    Laura D. Avatar
    Laura D.
  • 5 star ratingIt has been extremely hot and our air went out, of course, after 5 p.m. I called J. Martin Air... read more

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    Patti C.
  • 5 star ratingVery nice encounter with Jared and his crew . Called them this morning and responded pretty quickly to my request... read more

    Blanca S. Avatar
    Blanca S.
  • 5 star ratingI had ac, heater and the whole house fan installed in my house. There are no words to describe... read more

    Sally H. Avatar
    Sally H.
  • 5 star ratingJ Martin Indoor Air Quality delivered excellent service to home. We found we had a plethora of issues with our... read more

    Robert G. Avatar
    Robert G.
  • 5 star ratingWe just got a Mitsubishi Electric split system installed and everything looks great. Your guys (Irvin & Kevin and... read more

    Pete C. Avatar
    Pete C.
  • 5 star ratingMy furnace was dripping water from the pump attached to the side that removes excess water from very efficient furnaces.... read more

    Suzanne N. Avatar
    Suzanne N.
  • 5 star ratingEveryone from start to finish was a pleasure to work with. Knowledgeable and kind and since I don't know a... read more

    Kristen H. Avatar
    Kristen H.
  • 5 star ratingWhen our radiant floor heating system went out, the mini split system was recommended as the most efficient and cost... read more

    Vicky D. Avatar
    Vicky D.
  • 5 star ratingJared and his team were so friendly and professional. They installed our Mitsubishi mini split system quickly and efficiently. We... read more

    Elyse M. Avatar
    Elyse M.
  • 5 star ratingGreat customer service! Jared and Christian helped us to understand exactly what we needed and what system would be best... read more

    Kylee M. Avatar
    Kylee M.
  • 5 star ratingI called Jared recently hoping he could help with an AC fan issue I was having. He was very helpful... read more

    Kayla P. Avatar
    Kayla P.
  • 5 star ratingWhen I live in Minnesota I had a whole house fan and it was amazing how quickly it could cool... read more

    Jess L. Avatar
    Jess L.
  • 5 star ratingWhat an amazing company this is- very old fashioned and honest. It is sooo difficult to find a company... read more

    Cisco M. Avatar
    Cisco M.
  • 5 star ratingExcellent company. Christian helped me pick out and put in a QuietCool whole house fan. Edgar and his... read more

    Edward I. Avatar
    Edward I.
  • 5 star ratingHad 2 whole house fans installed and had most of our air ducts replaced. They did a great job.... read more

    Brittany F. Avatar
    Brittany F.
  • 5 star ratingDefinitely a 5-star company! We were looking to have our air ducts cleaned; J Martin and Christian were extremely accommodating... read more

    Jessica C. Avatar
    Jessica C.
  • 5 star ratingI had a great experience with using J Martin Indoor Air Qually LLC to repair our a/c system. I... read more

    Tony J. Avatar
    Tony J.
  • 5 star ratingAfter having another company come out and tell me that my system was "totally bad I would need a brand... read more

    Tom G. Avatar
    Tom G.
  • 5 star ratingToday on Monday morning at about 9:30am I called J Martin Indoor Air Quality because my A/C broken down Sunday... read more

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    Tom O.
  • 5 star ratingThis summer was my second time using J Martin. The first was when I installed AC into my home before... read more

    Ruth K. Avatar
    Ruth K.
  • 5 star ratingWOW, what a difference their service made to our house's efficiency. During a typical heat wave, I'd turn my... read more

    Alyson D. Avatar
    Alyson D.
  • 5 star ratingWe had a fantastic experience with J Martin Indoor Air Quality. Jared really took the time to explain the system... read more

    Zach P. Avatar
    Zach P.
  • 5 star ratingI spent quite a bit of time researching whole house fan options and decided on the Quietcool brand. I was... read more

    Eric S. Avatar
    Eric S.
  • 5 star ratingWe found J Martin whole house fan at the Orange county fair this year. We spoke to Rex, very nice... read more

    Steve S. Avatar
    Steve S.
  • 5 star ratingHad Josh and Alex install a Quiet Cool fan today and everything went very smoothly! Did a great job to... read more

    Tom L. Avatar
    Tom L.
  • 5 star ratingTalk about Great Service. This company rocks!. I called them about my whole house fan not working properly.... read more

    Kirk S. Avatar
    Kirk S.
  • 5 star ratingI had a whole house fan installed by J Martin today. The installers (Gerry and Elio) were very professional, neat... read more

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    Melodie J.
  • 5 star ratingWe just had a new Lenox heater/air conditioner installed in our Anaheim Hills home by J Martin Air. We... read more

    Lorinda R. Avatar
    Lorinda R.
  • 5 star ratingI worked with Christian at J Martin to replace my AC unit, move my fan outside to a new location,... read more

    Steve V. Avatar
    Steve V.
  • 5 star ratingI can't praise our experience enough! Jared was beyond accommodating, especially when we needed it the most. The folks on... read more

    Ka B. Avatar
    Ka B.
  • 5 star ratingMartin came out and was very nice. He ran some tests and everything checked out. For some reason... read more

    Julia I. Avatar
    Julia I.
  • 5 star ratingWe were extremely please with the professionalism of Jared and his workers. Jared is very friendly and he explained everything... read more

    Shelley A. Avatar
    Shelley A.
  • 5 star ratingI called J Martin for a faulty heater. They sent out Christian that same day. Christian said the systems was... read more

    Mark H. Avatar
    Mark H.
  • 5 star ratingMy company's HVAC system stopped working and after contacted several companies, J Martin Indoor Air Quality was one of the... read more

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    Olivia C.
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